Legal Notice
Legal Notice under the Specified Commercial Transactions Act
Last updated: September 2026
This English version is provided for reference purposes only. In the event of any discrepancy between this translation and the original Japanese version, the Japanese version shall prevail. This notice is made pursuant to Japan's Act on Specified Commercial Transactions (特定商取引法) and applies to services provided under Japanese law.
| Business name | ARF Inc. (ARF株式会社) |
|---|---|
| Representative | Yoshiko Suda |
| Location | Setagaya-ku, Tokyo, Japan |
| Phone | +81-3-6677-6373 |
| info@mytreasuryarf.com | |
| Price | As shown on each service page (all prices include Japanese consumption tax) Depending on the number of pets and the urgency of your consultation, we may provide an individual quote in advance. |
| Charges other than the service fee | [Consulting services (Free Consultation / Mini Clarity Session / Situation Review Session / Ongoing Support / Grief Care)] None (as services are provided online, no shipping or delivery charges apply) [Pet Sitter Service] A transportation fee (from ¥1,500 one-way / ¥2,500 round-trip, with frequency discounts), a first-time intake record fee of ¥1,000 (waived for the first 3 months of service), and actual parking or transit costs incurred during visits or walks are charged separately. See the Sitter Service Agreement for details. |
| Payment method | [Consulting services] Bank transfer (MUFG Bank) [Pet Sitter Service] Cash payment is the standard method; bank transfer is also available on request (transfer fees are borne by the customer). See Article 10 of the Sitter Service Agreement for details. |
| Timing of payment | Payment is requested after your booking is confirmed and before the session takes place. Bank account details (branch, account type, account number, and account holder name) and the payment due date will be provided individually once your booking is confirmed. |
| Timing of service provision | [Consulting services] After payment is confirmed, the session will be held via Zoom at your scheduled date and time. [Pet Sitter Service] After the intake record is completed and your booking is confirmed, visits, dog-walking, or boarding will be provided on the agreed date set out in the Sitter Service Agreement. |
| Cancellations and refunds | [Consulting services] Cancellations made by the day before the session are eligible for a full refund. Please note that cancellations made on the day of the session are not eligible for a refund. [Pet Sitter Service] Cancellation fees are calculated as a percentage of the quoted amount (50% if cancelled the day before the agreed date, 80% if cancelled on the agreed date; out-of-pocket costs from prior arrangements are charged in full). See Article 11 of the Sitter Service Agreement for details. |